Privacy Policy

Last Updated: June 2026

1. Introduction

Qualiterra is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, or use our services.

By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Who We Are

Qualiterra is a trading brand of Qgarten International Ltd.

Company Number: 15384653

Registered Office:
Unit B10, Bizspace, Discovery Court Business Centre,
551/553 Wallisdown Road,
Poole,
BH12 5AG,
United Kingdom

Email: info@qualiterra.co.uk

Warehouse & Distribution Centre:
215 Torrington Avenue,
Coventry,
CV4 9AP,
United Kingdom

3. Information We Collect

We may collect and process the following information:

  • Name
  • Email address
  • Telephone number
  • Organisation, school or company name
  • Project details submitted through enquiry forms
  • Information contained in correspondence with us
  • Website usage data collected through cookies and analytics tools

4. How We Use Your Information

We use personal information to:

  • Respond to enquiries and requests
  • Provide quotations and product information
  • Manage customer relationships
  • Process orders and deliver products or services
  • Improve our website and services
  • Comply with legal and regulatory obligations

We will only use personal information where we have a lawful basis to do so under UK data protection legislation.

5. Marketing Communications

Where appropriate, we may send information about our products, services or updates that may be relevant to your enquiry.

You may request to stop receiving such communications at any time by contacting us.

6. Sharing Information

We do not sell, rent or trade personal information.

Information may be shared with:

  • Delivery and logistics partners
  • Installation and project partners
  • Professional advisers
  • Service providers supporting our business operations
  • Regulatory authorities where required by law

All third parties are required to respect the security of your personal information.

7. Data Security

We take reasonable technical and organisational measures to protect personal information from unauthorised access, alteration, disclosure or destruction.

While we strive to protect personal information, no method of transmission over the internet is completely secure.

8. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting and reporting requirements.

9. Cookies

Our website may use cookies and similar technologies to improve user experience, analyse website traffic and support website functionality.

For more information, please refer to our Cookie Policy.

10. Your Rights

Under applicable UK data protection laws, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Restrict or object to processing
  • Request transfer of your personal information where applicable

To exercise any of these rights, please contact us using the details below.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We encourage users to review the privacy policies of any third-party websites they visit.

12. Contact Us

If you have any questions regarding this Privacy Policy or how we handle personal information, please contact:

Email: info@qualiterra.co.uk

Qualiterra
A trading brand of Qgarten International Ltd

Warehouse & Distribution Centre:
215 Torrington Avenue,
Coventry,
CV4 9AP,
United Kingdom

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page together with the updated revision date.

Please check this page periodically to ensure you remain informed of any updates.